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Need To Contact Us?Updated an hour ago

Need a question answered or are looking for guidance? The fastest way is to chat with us or to fill out our contact form.

If you still require assistance from a customer care team member, our customer care team is available by emailing us at [email protected].

  • Our customer care team are online 9:30-16:30 UK time, Monday-Thursday, and 9:30-13:00 UK time on Fridays.
  • Our testing facilities close Friday at 13:00, and are closed fully Saturday and Sunday before reopening on Monday at 08:00 UK time.

Important note: Our offices follow UK holidays which may affect the response times in certain situations.

Our Address: Home To Lab, 5 Hunter Road, Osprey house, Pegasus Business Park, Castle Donington, DE74 2TQ, United Kingdom (UK)

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